eFootball PES 2021: How to contact customer support service – GamingonPhone

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PES Mobile 2021 from KONAMI is undoubtedly the most popular franchise for the Japanese Publisher. The introduction of Featured Cards and the Iconic Moment Series Players has taken the fanbase of this soccer title to new heights. With each Datapack update, the developers have ensured to bring in new content thereby keeping the fans engaged. The need to contact the Customer Support team in PES 2021 has always been on the rise.
Though the franchise gives us the most authentic experience of this beautiful sport, there are still a lot of areas that need to be addressed by the Developers. Many fans are facing issues in the form of in-game bugs, lost account restoration, data transfer issues, online games, and issues related to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. The customer support team is available to contact anytime to resolve the queries and issues of users. Here is a step-wise guide to reaching the eFootball PES 2021 customer support team if you face any issues.
The support team has already answered many frequently asked questions on the official website of Konami. But if anyone couldn’t satisfy himself, the PES mobile customer service is available to contact anytime to answer the queries from the players. 
There are three ways to contact the customer support team of PES mobile. Players can either contact from in-game menu options, and they can contact via the official website, or else they can reach out to the developers via social media handles.
Launch the game on your device. Once the in-game home screen has loaded, adhere to the steps below:
Note: The Developer Team won’t mail you back. If the same issue is reported by a huge chunk of users, they may send an in-game message once the issue is resolved or else it will be fixed without notifying about the same. If the issue persists even after a fortnight, you may fill in the inquiry form again or fill in the Customer Satisfaction Survey that they send on your email ID.
You can directly go to the official support website of Konami and access the customer service option from there. It could be another alternative if you face login problems and cannot access the in-game support option.
Another approach could be to reach out to the Developers directly. Players may mail the team directly at @FAQ.konami.com and report their issues. They must make sure that they update the email settings so that, they can receive emails from this domain. Players may even get in touch with the team via their Social media handles. @play_eFootball is the support Twitter handle of eFootball for catering to queries from players. Players should then do a follow-up on the plenty unofficial Discord servers, where tons of passionate fans are there to help users resolve their individual queries.
Still, facing any issues in contacting the PES 2021 Mobile customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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